Operations & Maintenance
We use electrically qualified engineers to ensure your site is fully supported, compliant, and safe
We offer maintenance programs that are truly comprehensive
Our group is trusted to look after hundreds of electricity networks across the UK. We have national frameworks in place with private organisations IDNOs, renewable energy sites and many others for inspection and maintenance of their networks and assets.
The Technicals
Our in-house O&M teams are prepared to respond to an electrical and EV charging faults 24/7/365.
Our O&M teams are supported by the latest asset-management technology that generates asset information on-site in just minutes.
Our huge inventory in spares and repairs is the final link in a supply chain that ensures that we get your site back online as quickly and safely as possible.
Our work conforms to the standards set forth in the electricity at work act (1989), ESQCRs, HSG 230 and BS 6626:2010.
Operations & Maintenance
Our maintenance programs are designed to ensure that your EV charging hubs are performing at their optimum working condition, including substation plant, switchgear and transformers. They also serve to keep your site 100 percent compliant with all current safety regulations.
Case Study (Parent Company)
Dartford Tunnel - TFL and Connect Plus Services
Comprehensive planned preventive maintenance encompasses
EV charging maintenance
Oil circuit breakers and switchgear
SF6 (Sulphur hexafluoride) circuit breakers and switchgear
Vacuum circuit breakers and switchgear
Transformers, both fluid-filled and dry type
High-voltage (oil-filled) voltage regulator
Overcurrent relays, earth fault, G59/G99 and other protective relay testing
Substation earthing
Low-voltage circuit breakers
Power factor correction units
Voltage optimiser units
Battery and chargers testing
Comprehensive maintenance report
In addition to the inspection contract, we also provide:
24/7/365 emergency call-out service
24/7/365 call centre and driver support
Serving as Authorised Person (if required)
Technical support
Signage posted on each site showing 24-hour emergency contact information
Comprehensive report with details of all work completed
NEDeRS® information on your substation plant (see explanation below)
NEDeRS®
Our parent company, Sinewave, subscribes to the ‘National Equipment Defect Reporting System,’ abbreviated as NEDeRS®. It allows us to gain access to an international database of 47,000 reports of electrical equipment defects from service providers, industrial users and electrical equipment manufacturers.
NEDeRS® is available to asset owners, network operators, and maintenance and support organisations, but not to manufacturers. Subscribers gain unlimited access to the NEDeRS® web pages and receive information by email whenever a defect report is issued.
The comprehensive database enables subscribers to conduct historic searches by plant and specific manufacturers. The system contains photographs, diagrams, associated documentation and contact numbers for most of the plant items registered within its pages. The scheme avoids delays from manufacturers in notifying users of potential problems, thus saving time and money, and identifying safety issues as quickly as possible.
